Thursday, April 07, 2011  

I'm one step ahead of the shoe shine

I got a letter from the BBC. I haven’t been selected for the regional audience council. On the plus side, in the same post was a cheque for £268 to pay for new windows. It’s a long story that involves a washing machine and the chief executive of Currys. I will relay the whole sorry saga at some point over the next few days.

Then there’s Talk Talk. Another sorry tale that has dragged on from last December and is as yet unresolved.

Then there’s 3. This has been going on since January and is due to be resolved tomorrow.

Then there’s Thomson holidays who completely cocked up our Christmas holiday to Cuba. Those fuckers maybe in line for a class action… more on that later.

I’m getting complaint fatigue and a complex. I don’t feel like I’m turning into some kind of Northern Victor Meldrew, but the sheer volume of fuckwittery that I have to deal with on a weekly basis is increasing exponentially. I always maintained that we needed a recession to make sure our service industry pulled up its collective socks and started to give a fuck about customers. We are now in the middle of the worst recession I have ever experienced and the fuckers are getting worse. In a restaurant a few weeks ago and Tracy was given a fork… for a bowl of soup. I think the most annoying thing is the complete absence of any kind of apology or admission of fault. I might start taking a stick out with me, to punish cretinous behaviour with a sharp prod.

| posted by Simon | 9:30 pm | 0 comments
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